Tag Archives: Pretexting

Fraud Alert: beware of callers who claim to represent Medicare.

Last week, a member of our credit union had a close call with a Medicare scam.

The member received a phone call from someone who claimed to be from Medicare. The caller stated that they were going to issue the member a new Medicare card, and needed the member’s account and routing number to proceed.

As soon as the member revealed this information, the line went dead. Sensing trouble, the member immediately called REGIONAL and had alerts placed on the account before any fraudulent withdrawals could occur.

I think this is what they call a “teachable moment.”

First, Medicare is never going to call you asking for your financial account information, nor would they need this in order to issue new cards.

However, I know these people can be convincing on the phone, and when someone is telling you your Medicare could be cut off, it’s hard not to react.

So that’s the other lesson today: if you get that sinking feeling seconds after a phone call or revealing information on a website, call the affected financial institution immediately to have your account locked down (and, ideally, start the process of closing the account and opening a new one with a different number).

If you’ve revealed more than just an account number and are concerned about identity theft, call the three credit reporting agencies right away and have identity theft alerts placed on your credit reports:

TransUnion: 1-800-680-7289
Equifax: 1-800-525-6285
Experian:  1-888-EXPERIAN

Even though you could just call one of the above, and the other two will have the information within 24 hours, go ahead an call all three yourself, just to make sure.

The faster you act, the less chance the bad guys have of harming you.

Department of Veterans Affairs warns of scam targeting veterans

Well, this is just gross.

According to a warning released by the VA, scam artists have been targeting veterans over the telephone. They claim to be VA workers, telling victims that the VA has new procedures regarding prescriptions, and that they need the veterans’ credit card information.

Of course, the VA will never call veterals asking for credit card numbers or any other personal information.

It just illustrates the Number One Rule of Fraud Prevention:

Never give any personal information to an unsolicited caller, no matter who they claim to be.

If you have friends, family or neighbors who are veterans (especially elderly veterans), make sure they know about this scam, and that they know not to give out personal information.

The source for this post is “Scam targets veterans’ credit card info, VA warns,” published at CNN.com on 9/18/09.

Video Dispatch: Confessions of a CITRMS

I haven’t put out a new video dispatch for awhile, so here’s a little story about that time I gave out personal information to an unsolicited caller. It turned out fine, but still…whatta doofus.

Note: Videos hosted on YouTube contain links to other video content, which will play on the current page if clicked. REGIONAL Federal Credit Union is in no way affiliated with or responsible for this content and has no control over videos or advertisements that may be linked from our video content.

Video Dispatch: Jury Duty Scams

This is one that crops up every now and again: using people’s natural fear of federal prison to get them to reveal personal information. The hook this time is jury duty—they tell you that you didn’t report, and that you’re going to be arrested unless you give them personal and credit card information immediately.

If you miss jury duty, they’ve already got your information. If they’re going to arrest you, they’re not going to call you first. It’s an easy one too see through, if you just calm down and think. The hard part is seeing through that moment of panic.

Enjoy my crummy acting on this one. Hey, I had a good time making the video, so you have fun watching it.

Note: Videos hosted on YouTube contain links to other video content, which will play on the current page if clicked. REGIONAL Federal Credit Union is in no way affiliated with or responsible for this content and has no control over videos or advertisements that may be linked from our video content.