I spend a lot of time on this site repeating (explicitly or implicitly) these two ideas:
- You can take steps to vastly reduce your chances of becoming a victim of fraud or identity theft
- That said, nobody is ever 100% safe, and nobody is “too smart” to walk right into a scam
The following is an excerpt from a recent speech by FBI Director Robert S. Mueller, III:
Most of us assume we will not be targets of cyber crime. We are not as careful as we know we should be. Let me give you an example.
Not long ago, the head one of our nation’s domestic agencies received an e-mail purporting to be from his bank. It looked perfectly legitimate, and asked him to verify some information. He started to follow the instructions, but then realized this might not be such a good idea.
It turned out that he was just a few clicks away from falling into a classic Internet “phishing” scam—“phishing” with a “P-H.” This is someone who spends a good deal of his professional life warning others about the perils of cyber crime. Yet he barely caught himself in time.
He definitely should have known better. I can say this with certainty, because it was me.
After changing all our passwords, I tried to pass the incident off to my wife as a “teachable moment.” To which she replied: “It is not my teachable moment. However, it is our money. No more Internet banking for you!”
If I didn’t dislike vapid clichés like “it really makes you think” so much, I’d probably say that right now. I mean, it would be funny (but not ha-ha funny) enough if someone like myself fell for a phishing email, but the FBI Director?
I think the Soup Nazi-esque “no online banking for you!” response is extreme, although I can see how a high-profile figure like Mueller could have his reasons beyond just his own personal finances for going offline—namely, his very credibility.
For the rest of us, though, online banking and bill payment is still very safe, as long as you’re informed when it comes to the dangers. If you get an email that appears to be from a financial institution, don’t click on any links within that message. Go directly to that bank, credit union or credit card company’s website by typing the URL manually, or by running a search on Google, and log in from there. Of course, if it’s from an institution you don’t even have a relationship with, you’re pretty safe in assuming it’s phony.
The full text of Mueller’s speech is an interesting read, if you have a few minutes, by the way.